Terms and Conditions

Effective Date: February 27, 2025

Welcome to Onyxsonali! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website (https://onyxsonali.com), you agree to be bound by these terms. If you do not agree to these terms, please do not use our website.

1. Definitions

  • “Company,” “we,” “our,” or “us” refers to Onyxsonali.
  • “User,” “you,” or “your” refers to any individual accessing our website or services.
  • “Services” refers to the products and offerings available through Onyxsonali.

2. Use of the Website

  • You must be at least 18 years old to use our website and services.
  • You agree to use our website only for lawful purposes and in compliance with all applicable laws and regulations.
  • Unauthorized use of our website may result in legal action.

3. Orders and Payments

  • All prices on our website are listed in GBP (£) and are subject to change without notice.
  • Payment must be made in full before orders are processed.
  • We accept major credit/debit cards and other payment methods as displayed on our website.

4. Shipping and Delivery

  • Orders will be processed within the estimated time frame displayed on our website.
  • Shipping times may vary depending on your location.
  • Onyxsonali is not responsible for delays caused by shipping carriers or external factors beyond our control.

5. Returns and Refunds

  • Returns and refunds are accepted within 14 days of receiving your order, provided the item is unused and in its original condition.
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  • Refunds will be processed within 7-10 business days after the returned item is received.

6. Intellectual Property

  • All content on our website, including text, images, logos, and designs, is the intellectual property of Onyxsonali.
  • You may not reproduce, distribute, or modify any content without our written consent.

7. Limitation of Liability

  • Onyxsonali shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our total liability for any claims related to our services shall not exceed the amount paid by you for the specific product or service in question.

8. Privacy Policy

  • Your personal information is protected in accordance with our Privacy Policy, available on our website.
  • By using our website, you consent to our collection and use of personal data as described in the Privacy Policy.

9. Changes to Terms and Conditions

  • We reserve the right to modify these Terms and Conditions at any time without prior notice.
  • Continued use of our website after changes have been made constitutes acceptance of the updated terms.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Tennessee, United States.
  • Any disputes arising from these terms shall be resolved in the courts of Tennessee.

11. Contact Information

For any questions or concerns, please contact us:

  • Address: 3371 Wooden Loop Rd, Pikeville, Tennessee, 37367
  • Phone: (423) 447-3342
  • Email: info@onyxsonali.com

Thank you for choosing Onyxsonali!